1.  I moved in a month ago, why haven't  I received my first water bill ?

2.  When will I received my final water bill ?

3. Why are water bills estimated ?

4. When do I need to pay my water bill so the water doesn't get turned off ?

5.  My water is rusty, is it safe to use ? 

6.  What is yard waste and what do I do with it ?

7.  Can I sit furniture and appliances out to be picked up by the trash men ?

8.  When is the City wide clean up ?

9. Who should be contacted about overgrown grass or the condition of a property within the City?

10.  Who can I talk to about my City income taxes ?

11.  When does City Council meet ?

12.  Which City activities requires a permit ? 

1.  I moved in a month ago, why haven't  I received by first water bill ?

1A.  We have two months delayed billing.  Your usage from one month will be billed and due two months later.  All bills are due the 15th of the month.  (Return)

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2.  When will I received my final water bill ?

2A.  If you final your account out before the 15th of a month, you will receive it in the next month.  If you final your account out after the 15th of a month, you will receive it in two months.   (Return)

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3. Why are water bills estimated ?

3A.  Some bills are occasionally estimated because the meter readers couldn't get an actual reading due to weather related problems.  Sometimes water gets in the pit from rain, or ice from snow.  (Return)

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4. When do I need to pay my water bill so the water doesn't get turned off ?

4A.  Once an account becomes 30 days past due the water service is subject to disconnect.  Bills are due the 15th of every month.  (Return)

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5.  My water is rusty, is it safe to use ? 

5A.  Water appearing rusty should be ok to use, however it is not recommended that it be used for laundry until it runs clear again.  If water line repairs require water to be temporarily shut down a hand delivered letter should be delivered to the affected residences advising of the need to boil water, if that is the case.  Also, any water boil advisories will be posted on the home page of this web site.  (Return)

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6.  What is yard waste and what do I do with it ?

6A.  Yard waste is anything from grass clippings to tree branches and bushed.  If it is grass clippings, weeds, etc. it needs to be placed in a separate trash can other than the one that your regular trash is in, or put in a biodegradable bag.  The bags can be purchased at Ace Hardware or Marsh Supermarket.  You will need to buy a yard waste sticker at the City Building, ($1.25 a piece), for each can or bag.  If you have tree branches, they need to be bundled in 4 ft long by 2 ft wide bundles, each of which also need the yard waste stickers.

Yard waste toters are available for purchase for those who have a lot of yard waste.  They are $8.00 a month added on to the water bill.  Some people chose to rent those for a couple of months and then have them removed.   (Return)

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7.  Can I sit furniture and appliances out to be picked up by the trash men ?

7A.  Yes, however, any item with freon must have the freon removed before the trash men will take them.  A sticker or letter needs to be put on the item from the certified technician saying that they did take the freon out.  The landfill can be contracted at 456-2621 for information on accepting those appliances.   (Return)

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8.  When is the City wide clean up ?

8A.  There will no longer be a Cidy wide clean up.  With the new trash contract, the trash company will take large items.  For more details - contact Rumpke at 1-800-223-3960 ext 7806.   (Return)

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9. Who should be contacted about overgrown grass or the condition of a property within the City?

9A.  The Building Dept. takes care of these complaints and can be contacted at 456-7155.   (Return)

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10.  Who can I talk to about my City income taxes ?

10A.  The Hamilton Income Tax phone number is 1-800-854-1684 and also has a web site at  

www.hamilton-city.org/tax/Default.htm .   (Return)

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11.  When does City Council meet ?

11A.  City Council meets on the third Monday of every month at 7:00 p.m. in the Council Chambers room of the City Building.  If this falls on a Holiday then Council meets on the Tuesday following the Holiday.  (Return)

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12.  Which City Activities require a permit ?

12A. PERMITS NEEDED